FIT FREAK RETURN & EXCHANGE POLICY
Return & Exchange Policy
Something not right? No problem. Let us know and we’ll get it straightened out.
Item(s) must be unworn & unwashed. Keep it free of stains and signs of wear.
All labels must still be attached to return the goods.
Item(s) cannot be returned if the care label has been cut / removed.
You have 13 days from the date you received your items to make a return.
The refunded amount will be transferred to you within 14 days of turning over the package to the shipping company.
Orders placed separately cannot be returned as one. Combining orders will slow down the refund process.
EXCHANGING AN ITEM: A STEP-BY-STEP GUIDE:
– First, open your confirmation email – Select cancel order – Select Exchange Request – Select to choose products – Select the new item – Select your size – Finally, click the Exchange button.
How to exchange
REFUNDING AN ITEM: A STEP-BY-STEP GUIDE:
– To begin, open your confirmation email – Click Cancel Order – Click Refund Request – Choose the item you would like to return – Enter your bank details – Mention the reason for the refund – Finally, send request